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Terms & Conditions

Acceptance of the Terms

By registering an account or using NSW Pokies's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Agreement"). If you do not accept these terms, please leave the site immediately.

Eligibility Requirements

NSW Pokies is available for individuals who are at least 18 years old (or the minimum age required in your jurisdiction). To use our services, you must:

  • Be of legal age to gamble in your country
  • Not be a resident of any restricted country or territory
  • Provide accurate and complete information during registration
  • Comply with all applicable laws and regulations

Minimum Age Requirements

The minimum age requirement is 18 years old (or the minimum age required in your jurisdiction). You must provide proof of age upon request.

Geographic Restrictions

NSW Pokies operates under licenses that are restricted to specific countries. If you reside or access NSW Pokies from a country not listed on our website, please do not use our services as they may be illegal and subject to penalties.

Account Registration Rules

  1. One Account Per User: Each user can only have one account at NSW Pokies.
  2. Identity Verification: You must provide accurate identification documents for verification purposes.
  3. Accuracy Obligations: Provide correct information during registration, including your name, address, and date of birth.

Login Credentials and Password Protection

  • Keep your login credentials confidential
  • Use strong passwords (a combination of letters, numbers, and special characters)
  • Do not share your account with others

Restricted Behaviour and Prohibited Activities

NSW Pokies prohibits:

  • Creating multiple accounts for the same individual or household
  • Sharing accounts among friends or family members
  • Cheating in any form, including but not limited to colluding with other players, exploiting software bugs, or using unauthorized tools
  • Providing false information during registration or gameplay
  • Engaging in promotional abuse (e.g., creating multiple accounts for bonuses)

Bonus and Promotion Rules

  1. Eligibility: Bonuses are only available to registered users who have not previously received the same bonus type.
  2. Terms: Each promotion has its own unique terms, including wagering requirements, which must be fulfilled before withdrawing funds.
  3. Bonus Abuse Prevention: We reserve the right to restrict or cancel bonuses if we suspect abuse.

Wagering and Gameplay Conditions

  1. General Terms: All games are played under standard rules available in our help section.
  2. RNG Systems: NSW Pokies uses certified Random Number Generator (RNG) systems for fair gameplay, which is verified by external auditors.
  3. Dispute Resolution: In case of disputes regarding outcomes or fairness, please contact support with all evidence.

Resopnsible Gambling Expectations

NSW Pokies encourages responsible gaming and has tools to help:

  1. Deposit Limits
  2. Time-Outs (Temporary Self-Exclusion): Request a time-out from NSW Pokies's customer support
  3. Permanent Self-Exclusion: Once self-excluded, you cannot register for new accounts or access your existing ones.

Technical Interruptions or Voided Gameplay

In case of technical issues leading to void games, we may offer compensation in the form of bonus funds or cash credit, according to our discretion and subject to change.

Suspension or Closure of Accounts

NSW Pokies reserves the right to suspend or close accounts if:

  • Rules are broken
  • Suspicious activity is detected
  • Identity verification cannot be completed within a reasonable timeframe
  • Player account has been inactive for more than two (2) years, after which time we may offer an incentive for you to reactivate your account.

Intellectual Property and Platform Ownership

All content on NSW Pokies's website, including software and games, is owned by or licensed to us. You have no rights in this intellectual property except as specifically granted in these Terms and Conditions.

Limitation of Liability

In no event shall NSW Pokies be liable for any special, indirect, incidental, punitive, consequential damages (including without limitation loss of revenue or profits) arising out of the use of its services.

Modification of Terms

We may update this Agreement at our discretion. Changes become effective upon posting and are binding on you from that date.

Contacting Support

For questions about your account, bonuses, gameplay issues, or other concerns, please contact support via email (available 24/7) or live chat (during working hours).

Licensing or Regulatory Oversight

NSW Pokies operates under licenses issued by regulatory bodies. While we maintain high standards to ensure fairness and player protection, the jurisdictional regulations of your country may apply in place of these Terms.

Final Note

By continuing to use our services after reading this Agreement, you acknowledge that you are aware of and agree with all terms set out here.